The percentage of bookings that are canceled by either the host or the guest within a specific timeframe.
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Third-party services that provide identity verification and background checks on potential guests to help hosts make informed booking decisions.
A measure of revenue generation efficiency for short-term rentals during the third quarter, calculated as the revenue per available room night.
Providing fast and reliable internet access for guests, often considered an essential amenity for short-term rentals.
Minor repairs or maintenance tasks that can be addressed quickly and efficiently to resolve guest issues promptly and prevent larger problems.