A booking option that allows guests to reserve a property immediately without requiring host approval, streamlining the process for both parties.
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The idea that 80% of the insights from guest reviews often come from 20% of the feedback, highlighting key areas for improvement.
A collection of essential toiletries and convenience items provided to guests for a comfortable stay, often including shampoo, conditioner, soap, and coffee.
A legally binding contract between a landlord and a tenant outlining the terms and conditions of renting an apartment, which may include…
The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.