The process of verifying the identity and assessing the suitability of potential guests before confirming a reservation, often involving background checks and reviews.
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A portion of the total booking cost that guests are typically required to pay upfront to secure their reservation for a short-term…
A culinary experience offered as an add-on or promoted amenity where guests can learn to make gnocchi, Italian dumplings, from scratch. This…
Cameras installed outside the property to monitor entrances, exits, and surrounding areas, enhancing security and providing evidence in case of incidents.
A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.