A reservation made directly through a host’s website or personal channels, bypassing third-party platforms and their associated fees.
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Applying house rules, such as no smoking or pet policies, uniformly to all guests to maintain fairness and prevent misunderstandings or disputes.
Connecting various aspects of a short-term rental business, such as booking platforms, marketing tools, and property management software, through mobile devices for…
The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and…
The significant impact that guest reviews have on the reputation and booking potential of short-term rental properties, influencing future guest decisions.