The overall experience a guest has while staying at a short-term rental, encompassing everything from booking to check-out.
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Feedback and ratings provided by guests after their stay at a short-term rental, influencing the property’s reputation and attracting future bookings.
A digital or physical guide providing guests with essential information about the property, house rules, local recommendations, and contact details.
A marketing strategy that combines online and offline tactics to promote a short-term rental, such as social media and local partnerships.
A form of identification issued by a government agency, often required by Airbnb and VRBO for identity verification purposes.