The use of software to automate communication with guests, such as booking confirmations, check-in instructions, and post-stay reviews.
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Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
A legal arrangement where a non-profit organization provides financial and administrative support to a short-term rental business that aligns with its mission.
A deep swimming pool designed for diving, often considered an attractive amenity for short-term rentals.
A marketing approach that encourages guests to explore the surrounding area and support local businesses. Hosts can provide recommendations for restaurants, shops,…