The commitment a short-term rental brand makes to its guests, outlining the value and experience they can expect.
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Brand Promise
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Maintaining clear and timely communication with guests throughout their stay, from pre-arrival instructions to addressing any questions or concerns.
The percentage of guest booking requests that a host is able to accept and fulfill, often influenced by factors like calendar availability…
A detailed record of all maintenance and repairs performed on equipment provided in a short-term rental, ensuring accountability and proactive maintenance planning.
The ongoing expenses associated with running a short-term rental business, excluding the cost of acquiring the property. This includes items like utilities,…