A systematic approach to managing and optimizing all business processes within a short-term rental company to improve efficiency, reduce costs, and enhance guest satisfaction.
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A document or digital resource provided to guests upon booking or arrival that contains essential information about the short-term rental property, including…
The practice of clearly distinguishing between various room types in a rental property through descriptions, photos, and pricing.
Software or platforms that automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
The common characteristics of guests who book short-term rentals, such as age, gender, location, travel purpose, and booking behavior.