The complete end-to-end flow of activities involved in a specific business process, such as guest acquisition or property maintenance, within a short-term rental context.
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A predefined plan outlining steps to address urgent property issues during a guest’s stay, such as plumbing leaks, heating failures, or security…
The process of tracking and maintaining the inventory of kitchenware, appliances, and supplies provided in a short-term rental property to ensure sufficient…
Specific fees that a short-term rental platform, like Airbnb or VRBO, may choose to waive for hosts or guests under certain circumstances,…
A necessary repair at a short-term rental property that requires immediate attention to address a safety hazard, prevent further damage, or ensure…