A charge added to the rental rate by the platform or property manager to cover the cost of processing the reservation.
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Comprehensive training programs designed for employees who directly interact with guests, such as cleaning staff, maintenance personnel, and on-site property managers.
Temporary price reductions offered to guests as incentives to book, often during low season or to attract last-minute bookings.
Services and certifications provided by Bureau Veritas to help hospitality businesses protect sensitive data, comply with data privacy regulations, and build trust…
A system for handling maintenance requests from guests, including tracking, communication with service providers, and resolution.