A centralized document or system that outlines the key brand messages, guidelines, and assets for a short-term rental, ensuring consistency and clarity in all communication efforts.
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The number of times a vacation rental listing is displayed to potential guests on a platform like Airbnb or VRBO.
The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
Detailed information provided to guests about how to access the property upon arrival, including check-in procedures, key codes, and any special instructions.
A type of traditional Japanese inn that features tatami-matted rooms, communal baths, and other amenities.