A centralized document or system that outlines the key brand messages, guidelines, and assets for a short-term rental, ensuring consistency and clarity in all communication efforts.
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A term for a host known for providing a consistently high-quality guest experience across all areas of their short-term rental operation.
Using high-quality photos and virtual tours that showcase the property’s best features and highlight its functionality to enhance the guest experience.
Clear, concise, and timely communication with guests, addressing their needs and inquiries promptly and professionally.
A pricing strategy that appears successful in the short term but ultimately undermines profitability or long-term sustainability. This might involve consistently undercutting…