The reservation of multiple units or rooms within a property for a specific period, typically done by large groups or event organizers.
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A legally binding contract between a property owner and a property management company outlining the terms of their business relationship.
A proactive and personalized approach to communicating with guests throughout their short-term rental journey, from pre-booking inquiries to post-stay follow-ups.
Features and appliances in a short-term rental property designed to reduce utility consumption, such as energy-efficient lighting, low-flow showerheads, or smart thermostats.
A predefined plan outlining steps to address urgent property issues during a guest’s stay, such as plumbing leaks, heating failures, or security…