A large piece of fabric used as bedding for warmth, typically provided in short-term rentals to ensure guest comfort.
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The practice of exceeding guest expectations by providing unexpected amenities, personalized touches, or thoughtful gestures.
The process of gathering insights and data about the target audience, competitive landscape, and market trends to inform the development and refinement…
The online reputation of a short-term rental business, as reflected in guest reviews, social media mentions, and other digital platforms. Maintaining a…
Developing a comprehensive house manual that addresses frequently asked questions and provides clear instructions based on common guest requests.