The understanding that tailoring the guest experience to individual preferences and needs, through personalized recommendations or small touches, enhances satisfaction and fosters positive reviews.
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A hypothetical term referring to a segment of high-end, luxury short-term rentals that cater to discerning travelers seeking exceptional experiences and amenities.
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The penalties or actions taken against guests who violate the established house rules, ranging from warnings to financial penalties to eviction from…
A rating given to businesses by the Better Business Bureau (BBB) based on their trustworthiness and performance. A good BBB rating can…