Refers to the strategic placement of amenities within a short-term rental property along a central axis, maximizing accessibility and convenience for guests.
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The process of evaluating potential guests to ensure they are a good fit for the property and minimize risks, often involving reviewing…
Information collected about guests during the booking and stay process, such as contact details, booking history, and preferences, used to personalize experiences…
Semi-fictional representations of ideal guests, created based on market research and data analysis. Guest personas help understand target audiences, their needs, and…
Maintaining consistent and proactive communication with guests throughout the year, from pre-booking inquiries to post-stay follow-ups, to foster positive relationships.