The practice of managing bookings and guest communication across different time zones while remaining responsive during reasonable hours.
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A recognition awarded by Airbnb to hosts who consistently provide exceptional hospitality and meet specific performance criteria.
A professional or company that manages short-term rental properties on behalf of owners, handling tasks like bookings, guest communication, and cleaning.
The process of comparing the performance of a short-term rental property against competitors or industry averages to identify areas for improvement.
Implementing and enforcing property rules and guidelines based on past guest requests and behaviors to prevent issues and ensure a smooth experience.