A performance metric used in the hospitality industry that calculates the average revenue generated per available room, considering both occupancy rate and average daily rate.
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Communicating with guests directly through the messaging systems provided by platforms like Airbnb and VRBO to answer questions and manage bookings.
A pricing model that aims to be fair and transparent for both hosts and guests, considering factors like seasonality, demand, and property…
A predefined strategy for communicating with guests during unexpected events that disrupt their stay, such as power outages, internet failures, or natural…
Creating and publishing written content online, often used by short-term rental businesses to share travel tips, promote properties, and engage with potential…