A process that allows guests to access a short-term rental without needing to meet the host in person, often using keyless entry systems, lockboxes, or smart locks.
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An important skill for short-term rental owners and managers, particularly when dealing with guest requests, pricing negotiations, and vendor contracts.
A charge added to the rental rate by the platform or property manager to cover the cost of processing the reservation.
Refers to emerging trends and innovations in transportation that impact how guests reach and experience short-term rentals, like electric vehicles and ride-sharing.
Ensuring a seamless and user-friendly booking process for guests, from searching for availability to confirming their reservation.