A process that allows guests to access a short-term rental without needing to meet the host in person, often using keyless entry systems, lockboxes, or smart locks.
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The period between when a guest books a vacation rental and their actual arrival date, influencing pricing and occupancy strategies.
A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves…
The process of tracking and managing all the furniture, appliances, and other supplies needed to operate a short-term rental property efficiently.
Technologies and processes used to verify the identity of guests booking a short-term rental, enhancing security and trust.