Communication methods like email or in-app messaging that allow hosts and guests to respond at their convenience, without requiring an immediate reply.
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Virtual or in-person tours of a short-term rental property that showcase its features, amenities, and layout to potential guests, helping them visualize…
Actively seeking and leveraging guest reviews that highlight aspects of the property and hosting experience most valued by the defined target market.
Making data-driven decisions about property acquisitions and investments based on the booking patterns, preferences, and profitability of the defined target market.
Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.