A situation where one party in a transaction has more information than the other, such as a host knowing more about the property’s condition than a guest.
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A cleaning schedule for a short-term rental that varies based on occupancy and booking frequency. This approach offers flexibility but requires careful…
A legal document outlining the ownership and operational procedures for a business, especially important for short-term rental properties with multiple owners or…
Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.
Promotional activities conducted outside of online platforms to generate awareness and leads for a short-term rental business. Examples include partnering with local…