Data points used to track the financial health and performance of a short-term rental property, including occupancy rate, average daily rate (ADR), and revenue per available room (RevPAR).
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Monitoring, responding to, and managing guest reviews across various platforms to maintain a positive online reputation and attract future bookings.
A cancellation policy that allows guests to cancel their booking for free or with a partial refund up to a certain time…
Using software to automate guest communication, such as sending check-in instructions, answering FAQs, or requesting reviews.
Going above and beyond what guests anticipate from a short-term rental, often leading to positive reviews and repeat bookings.