A pricing model where the nightly rate includes all fees and charges, such as cleaning fees, service fees, and taxes, providing transparency for guests.
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Rules and regulations set by online platforms or local authorities to ensure respectful and responsible behavior from both guests and hosts.
A trade association representing the interests of hotels and lodging providers in Ohio, including some short-term rental operators.
The level of readiness and resources a host has in place to handle emergencies or unexpected situations that may affect guests, ensuring…
A semi-fictional representation of an ideal guest, based on data and research, used to guide marketing efforts and tailor the guest experience.