The process of effectively communicating with guests before, during, and after their stay, encompassing booking confirmations, check-in instructions, and post-stay feedback.
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A powerful marketing channel where satisfied guests recommend a short-term rental to their friends, family, and colleagues.
The timeliness and efficiency of addressing and resolving maintenance requests or issues reported by guests during their stay.
The concept of experiencing different cultures and destinations through books, movies, or virtual tours, which can be incorporated into the theme or…
Furniture and decor that incorporate light or give the illusion of light, often used to enhance ambiance in short-term rentals.