The process of effectively communicating with guests before, during, and after their stay, encompassing booking confirmations, check-in instructions, and post-stay feedback.
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A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
A documented plan outlining safe exit routes and procedures for guests to follow in case of emergencies like fires, natural disasters, or…
Implementing strategies to maximize income from short-term rentals, including dynamic pricing, seasonal adjustments, and upselling additional services.
Offering guests unique and authentic experiences that connect them with the local culture, attractions, and activities.