A metric used to measure the percentage of time a short-term rental property is booked over a specific period, indicating the property’s popularity and potential revenue generation.
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The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.
Feedback and ratings provided by guests after their stay at a short-term rental property, influencing future booking decisions.
The process of confirming the identity of guests booking a short-term rental, often involving providing government-issued identification or social media profiles.