An invite-only program by Airbnb that recognizes high-quality, well-equipped, and impeccably-maintained short-term rentals.
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The use of software or platforms to automate communication with guests, such as sending booking confirmations, check-in instructions, and post-stay messages.
The tone, clarity, and effectiveness of a host’s communication with guests, fostering positive interactions and addressing inquiries professionally and promptly.
Services and certifications offered by Bureau Veritas to help hospitality businesses implement and maintain quality management systems that meet international standards.
A separate charge added to the rental price to cover the cost of professional cleaning between guest stays.