The process of addressing and resolving conflicts or disagreements that may arise between hosts and guests, or between property managers and owners, related to short-term rental agreements.
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A set of questions asked to potential guests before booking to assess their suitability and minimize risks.
The rate at which potential guests initiate the booking process on a short-term rental platform but do not complete the reservation.
The act of carefully selecting and organizing attractions, activities, and experiences to create personalized itineraries for short-term rental guests.