The process of addressing and resolving conflicts or disagreements that may arise between hosts and guests, or between property managers and owners, related to short-term rental agreements.
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Hiring a third-party company or individual to handle various aspects of managing a short-term rental, including guest communication, cleaning, and maintenance.
Actively seeking and responding to guest feedback, both positive and negative, is essential for improving your rental and attracting future guests.
A loyalty program offered by airlines, hotels, credit card companies, and other travel providers, allowing members to earn points or miles for…
A satirical or critical term used to describe a superficial or inadequate level of cleanliness in a short-term rental, often associated with…