The process of addressing and resolving conflicts or disagreements that may arise between hosts and guests, or between property managers and owners, related to short-term rental agreements.
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A measure of how quickly and effectively a host communicates with and responds to inquiries and requests from potential and current guests.
A property management company that has received industry recognition or awards for excellence in service, performance, or other criteria.
A measure of the profitability of a short-term rental property, calculated by subtracting operating expenses from revenue.
Providing noise-canceling headphones as an amenity for guests, particularly in urban areas or properties near busy streets, to enhance their comfort and…