The process of addressing and resolving conflicts or disagreements that may arise between hosts and guests, or between property managers and owners, related to short-term rental agreements.
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A marketing strategy that focuses on reaching potential guests within specific Designated Market Areas (DMAs), typically using advertising platforms that allow for…
The intentional creation of a memorable and positive stay for guests through personalized touches, thoughtful amenities, and exceptional service.
Maintaining accurate records of all income and expenses related to a short-term rental property for tax purposes and financial analysis.
The idea that 80% of the insights from guest reviews often come from 20% of the feedback, highlighting key areas for improvement.