Reviews and ratings provided by guests after their stay, offering valuable insights into the guest experience and areas for improvement.
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Measures taken to secure sensitive guest information, such as government-issued IDs and payment details, from unauthorized access or use.
A humorous term for a revenue management strategy or tool focused on maximizing income from short-term rental properties.
Describes the role of curating unique and memorable experiences for guests beyond the basic accommodation, such as local recommendations, activities, and partnerships.
Claims made by guests alleging injury or damages due to the host’s failure to adequately maintain the property, highlighting the importance of…