Reviews and ratings provided by guests after their stay, offering valuable insights into the guest experience and areas for improvement.
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The process of vetting potential guests to minimize risks associated with property damage, noise complaints, or other undesirable behaviors.
Allowing guests to book the property for special occasions or gatherings, often with specific guidelines and potential additional fees.
The percentage of time a short-term rental property is booked over a specific period.
A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within…