The process of thoroughly cleaning and sanitizing a rental property after a guest checks out, ensuring it is ready for the next guest’s arrival.
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An electronic document or website providing guests with essential information about a short-term rental property and the surrounding area, including check-in instructions,…
A collection of resources provided to guests after booking, including check-in instructions, house rules, local recommendations, and contact information.
A performance metric used in the hospitality industry that calculates the average revenue generated per available room, considering both occupancy rate and…
Cancellation policies that offer guests varying degrees of flexibility and refunds based on the timing and circumstances of their cancellation.