Providing assistance and problem-solving for guests outside of regular business hours. This is crucial for handling emergencies or urgent situations that may arise during a guest’s stay.
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Data that guests willingly and proactively share with short-term rental hosts, such as preferences, interests, and travel styles. This information can be…
A system that allows guests to access a property using a code, app, or other digital method, eliminating the need for physical…
A pricing strategy that appears successful in the short term but ultimately undermines profitability or long-term sustainability. This might involve consistently undercutting…
A third-party individual or company hired by a property owner to manage their short-term rental listing and guest communications, often without the…