A phenomenon where guests become less impressed by aesthetically pleasing design over time, highlighting the importance of regular updates and refreshers in short-term rentals.
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Using technology to streamline and automate aspects of the guest onboarding process, such as sending automated messages or providing digital guidebooks.
The terms and conditions that dictate the refund amount a guest receives if they cancel their booking, ranging from flexible to strict.
Strategies implemented by hosts to address and potentially minimize the impact of negative reviews received on platforms like Airbnb and VRBO, aiming…
A type of door that is flush with the wall when closed, often used to conceal utility closets or cleaning supply storage…