Value-added offerings provided by hosts or property managers to enhance the guest experience, such as airport transfers, grocery delivery, or local tour arrangements.
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A metric used to measure guest satisfaction and loyalty by asking guests how likely they are to recommend a short-term rental to…
The process of preparing and decorating a short-term rental property to enhance its visual appeal, highlight its best features, and create an…
An official notification sent to guests upon successfully reserving a short-term rental, outlining booking details, house rules, and check-in instructions.
A process that allows guests to access a property without in-person interaction with the host or property manager. This typically involves using…