The promotion of short-term rentals through personal recommendations and referrals from satisfied guests.
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Online platforms and websites dedicated to short-term rentals, providing resources, information, and tools for both hosts and guests.
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
A guest who has completed a verification process on a platform like Airbnb or VRBO, typically involving providing identification and contact information,…
When a new guest checks in immediately after the previous guest checks out, resulting in no vacancy between reservations.