The consistent tracking of rental rates across multiple booking platforms (e.g., Airbnb, VRBO) on a weekly basis to ensure pricing consistency and avoid discrepancies that could affect bookings.
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The process of handling inquiries from potential guests, providing accurate quotes for their desired dates and party size, and managing those quotes…
A certification program that recognizes short-term rentals that meet specific sustainability standards, such as energy efficiency, water conservation, and waste reduction.
A term for a host known for providing a consistently high-quality guest experience across all areas of their short-term rental operation.
Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.