Evaluating how frequently guests utilize provided amenities (e.g., pool, hot tub, bicycles) on a weekly basis to identify popular features and determine if any amenities require maintenance, replacement, or could be added to enhance guest satisfaction.
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A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within…
The exchange of information and interactions between hosts and guests throughout the entire short-term rental process.
The strategic placement and layout of furniture within a rental property to optimize space, flow, and aesthetics.
A marketing approach for short-term rentals that involves partnering with other businesses or individuals in the travel and hospitality industry to reach…