A physical or digital collection of information provided to guests upon arrival, containing details about the property, house rules, local recommendations, and emergency contacts.
Welcome Packet
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Welcome Packet
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A pricing strategy that adjusts rental rates based on predictable fluctuations in demand, such as holidays, weekends, and special events.
Providing guests with a readily accessible list of emergency contact information, including local authorities, medical services, and the host’s contact details.
Actively soliciting and responding to guest feedback to identify areas for improvement, enhance the guest experience, and build a positive reputation.
The process of matching and verifying payments received from booking platforms with reservations and ensuring accurate financial records.