A series of automated emails sent to guests before, during, and after their stay, providing important information, confirming details, and enhancing their experience.
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The process of converting sensitive guest information, such as payment details and personal data, into an unreadable format to prevent unauthorized access…
The complete end-to-end flow of activities involved in a specific business process, such as guest acquisition or property maintenance, within a short-term…
Refers to unethical practices aimed at artificially inflating a listing’s ratings or suppressing negative reviews on short-term rental platforms.
A limited-time marketing tactic offering discounted rates for a short period, creating urgency and driving bookings.