A software application integrated into a vacation rental website that allows guests to search for availability, view rates, and make direct bookings.
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The use of artificial intelligence (AI) to analyze and understand human language in guest reviews, messages, or other text data, enabling automation…
When a potential guest begins the booking process but leaves the platform or website before completing the reservation.
Encouraging and responding to guest reviews on platforms like Airbnb and VRBO. Positive reviews build trust and credibility, while addressing negative feedback…
An African customer experience platform that helps businesses collect and analyze customer feedback, including reviews and ratings, relevant for understanding guest satisfaction…