The collection and analysis of data from a short-term rental property’s website to understand user behavior, track performance, and optimize marketing efforts.
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Encouraging and responding to guest reviews promptly and professionally to build a positive online reputation and attract future bookings.
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An automated conversational interface used on booking platforms or by individual hosts to answer guest inquiries, provide property information, and assist with…
A comprehensive guide provided to guests upon arrival that includes essential information about the property, amenities, house rules, local recommendations, and emergency…