The collection and analysis of data from a short-term rental property’s website to understand user behavior, track performance, and optimize marketing efforts.
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A legally binding agreement between the property owner/manager and the guest outlining the terms and conditions of the short-term rental agreement.
The accepted forms of payment for booking and security deposits, typically processed securely through the platform.
Automated messages sent to guests at specific points in their journey, such as booking confirmation or check-out instructions.
A nickname for a host who embraces technology to automate tasks, enhance guest experience, and streamline their short-term rental operations.