Creating a dedicated workspace within the rental with high-speed internet, a comfortable desk and chair, and adequate lighting, catering to the needs of remote workers and business travelers.
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The period before a guest’s scheduled arrival date during which they can cancel their reservation without incurring any financial penalties.
A pre-written message that hosts can personalize and send to guests upon booking confirmation, expressing gratitude, providing arrival instructions, and setting expectations…
A legally binding contract between a property owner and a property manager, outlining the terms of service and responsibilities of both parties.
Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.