The process of directly collecting data from guests about their preferences, interests, and travel styles, allowing hosts to personalize guest experiences and tailor marketing efforts.
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Implementing strategies to make the guest arrival and check-in experience as seamless and stress-free as possible, such as clear instructions, keyless entry,…
Specialized knowledge and skills in building, managing, and promoting brands, which can be valuable for short-term rental owners seeking to optimize their…
The process of intentionally crafting memorable and positive experiences for guests throughout their entire stay, from pre-booking to post-stay.
A key performance indicator (KPI) that measures the percentage of time a short-term rental property is booked over a specific period, reflecting…