The process of directly collecting data from guests about their preferences, interests, and travel styles, allowing hosts to personalize guest experiences and tailor marketing efforts.
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The overall impression and ease of access guests encounter upon arriving at a short-term rental, encompassing check-in procedures, property access, and initial…
The proactive practice of anticipating guest needs, promptly resolving issues, and providing exceptional service to ensure a positive experience and foster positive…
Having plans and resources in place to handle unexpected situations that may arise during a guest’s stay, such as medical emergencies, natural…
A set of numerical values that indicate the latitude, longitude, and elevation of a specific location on Earth, often used to provide…