Providing amenities and features specifically catered to families with young children, such as high chairs, cribs, and childproofing measures.
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A rule enforced by hosts prohibiting smoking inside the short-term rental property, often to maintain cleanliness and accommodate guests with sensitivities.
Creating and publishing written content online, often used by short-term rental businesses to share travel tips, promote properties, and engage with potential…
Actively monitoring, responding to, and managing guest reviews across various platforms, addressing concerns, highlighting positive feedback, and maintaining a strong online reputation.
Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.