The process of adjusting rental prices based on factors like seasonality, demand, and competition to maximize occupancy and revenue.
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Establishing a system within Zendesk to categorize and prioritize guest support tickets based on urgency and importance, ensuring timely resolution of critical…
Having plans and resources in place to handle unexpected situations like natural disasters, power outages, or medical emergencies at a rental property.
Updating the information regarding safety amenities provided in a short-term rental, like smoke detectors, carbon monoxide alarms, or security systems, to reassure…
An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.