Providing exceptional support and responsiveness to guest inquiries, requests, or issues throughout their short-term rental experience.
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Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
Marketing strategies and messaging that focus on the needs, desires, and experiences of potential guests to attract bookings and build brand loyalty.
Providing sleep masks as an amenity for guests, particularly in short-term rentals where light control might be a factor.
Stands for “Short-Term Vacation Website Strategy,” representing the comprehensive plan for developing and managing a website dedicated to promoting and booking short-term…