Providing exceptional support and responsiveness to guest inquiries, requests, or issues throughout their short-term rental experience.
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Methods used by hosts to gather structured feedback from guests after their stay, such as online surveys, review requests, or feedback forms,…
The overall sentiment and reviews of Ibis hotels found on online platforms, such as travel websites and social media.
A type of short-term rental where guests have exclusive access to an entire property, including all living spaces, bedrooms, and amenities.
A type of bed base made of slats (typically wood) that provide support for the mattress and allow for ventilation.