Providing exceptional support and responsiveness to guest inquiries, requests, or issues throughout their short-term rental experience.
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The process of converting rental rates, security deposits, and other fees from the host’s local currency to the guest’s preferred currency on…
A documented plan outlining procedures for preventing and responding to fire emergencies within a short-term rental property. This plan should include evacuation…
A secure method of allowing guests access to a short-term rental property without using traditional keys, often through smart locks, keypads, or…
Essential toiletries like soap, shampoo, conditioner, and toilet paper supplied by the host for guests’ convenience.