Providing exceptional support and responsiveness to guest inquiries, requests, or issues throughout their short-term rental experience.
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Coordinating and ensuring the thorough cleaning and preparation of a short-term rental property between guest stays. This may involve hiring professional cleaning…
A separate charge added to the rental rate to cover the cost of cleaning the property between guest stays, ensuring a hygienic…
The different forms of feedback provided by guests and hosts on short-term rental platforms, including star ratings, written reviews, and private feedback.
A three or four-digit number, usually found on the back of a credit card, used to verify the cardholder’s identity during online…