Items provided by hosts to welcome guests and enhance their stay, such as snacks, toiletries, or local guides.
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A chronological record of any incidents, accidents, damages, or complaints that occur at a short-term rental property. Important for liability protection and…
The period between when a guest makes a reservation and their actual arrival date for a short-term rental.
The process of a guest booking a property directly through the host’s website or other channels, bypassing third-party platforms.
Creating a smooth and stress-free check-in process for guests, with clear instructions, easy access to the property, and prompt assistance if needed.