The steps and procedures implemented by platforms like Airbnb and VRBO to confirm the identity and legitimacy of hosts and guests, enhancing trust and security within the platform.
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A type of short-term rental management company that specializes in managing a smaller number of high-end or unique properties, often providing personalized…
Guidelines for professional and respectful communication between hosts, guests, and other stakeholders in the short-term rental industry.
Providing round-the-clock assistance to guests, addressing inquiries, and resolving issues at any time of day or night.
Feedback provided by guests after their stay, reflecting their experience and influencing the perception of a short-term rental property.