The process of sourcing, coordinating, and overseeing external service providers essential for managing short-term rentals, such as cleaning crews, maintenance personnel, and property managers.
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The use of automated messaging tools and systems to streamline and personalize communication with guests, from booking inquiries to post-stay follow-ups.
The process of examining a PnL statement to identify trends, patterns, and insights into the financial performance of a short-term rental business.
A marketing approach that involves engaging members of a local community in promoting a business or service. This can be particularly effective…
Refers to the rental policies set by hosts or property managers that are designed to be flexible and accommodating to guests, such…