A comprehensive guide provided to guests upon arrival at a short-term rental, containing essential information about the property, amenities, house rules, and local recommendations.
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A pricing strategy where the total cost for a short-term rental stay is split into a base rate and additional fees, such…
A set of rules that determine the refund amount a guest receives if they cancel their reservation, ranging from flexible to strict.
Having systems in place to address and resolve any issues or problems that may arise during a guest’s stay promptly and efficiently,…
A collection of essential supplies to have on hand in case of a tsunami or other natural disaster.