A metric used to track the percentage of time a short-term rental property is booked over a specific period, calculated by dividing the number of booked nights by the total number of available nights.
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Utilizing property management software or tools to generate timely and accurate financial reports, tracking income, expenses, and overall profitability.
A colloquial term referring to a cleaning professional or service specializing in preparing short-term rental properties between guest stays.
A digital calendar used by hosts to track bookings, availability, and pricing for their short-term rental property.
Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.