All the interactions and communication channels between a vacation rental host and their guests throughout the entire guest journey.
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Having systems in place to address and resolve any issues or problems that may arise during a guest’s stay promptly and efficiently,…
The practice of maintaining consistent pricing for the same room type across all booking channels to avoid customer confusion and platform penalties.
Metrics used to track how effectively a short-term rental platform or listing engages first-time users, analyzing actions like profile creation, property views,…
A plan for managing short-term rentals to attract longer stays, often during the off-season or for business travelers.