Expenses associated with providing essential amenities and consumables for guests, such as toiletries, linens, cleaning supplies, and welcome gifts.
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The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
A compact device providing wireless internet access, offered as an amenity in short-term rentals to allow guests internet connectivity on the go.
The average amount a guest pays per night to stay at a property, excluding fees and taxes.
A legal document signed by guests acknowledging the risks associated with using pools, hot tubs, or water features at short-term rentals and…